MSMEs face unique challenges as they grow, and the business owner transitions from operating the business to running the business. It looks at the common people mistakes that business owners face and gives you tools and strategies to build a great business culture focused on delivering an optimal experience to customers.

Because, as the leader of the business, it’s important to stay strong through the ups and downs that occur with running a business, this final module shows you how to maintain your resilience in the face of the challenges that you encounter day to day. You’ll also create an action plan that will continue to drive your business growth far beyond the B-strong program.